A REPORT ON TWO FOCUS GROUPS REGARDING AID TO FAMILIES WITH DEPENDENT CHILDREN
On Wednesday December 18, 1991, Dieringer Research Associates conducted two focus groups at the request of the PPC Foundation, regarding the issue of AFDC. The purpose of the groups was to explore the "make-up" of a person receiving AFDC and to compare AFDC recipients to non-recipients, who have similar levels of income. The PPC Foundation is interested in understanding the welfare issue from the point of view of AFDC recipients and lower income individuals, in order to create dialogue on the subject that will result in user oriented solutions. This is the first part of a two phase research study, designed to provide input into the Phase II telephone survey. Some of the specific questions for the focus group research were:
| 1. |
What is the profile of the person who receives AFDC? How does the AFDC recipient differ from the non-recipient? |
| 2. |
What are some of the personal circumstances that cause people to apply for AFDC? |
| 3. |
What type of financial assistance programs are research participants aware of for families in need? |
| 4. |
What are some of the common stereotypes of people on welfare? How do respondents feel about the stereotypes? |
| 5. |
What do research participants see as the problems with the present welfare system? |
| 6. |
What options do welfare recipients feel they have? |
| 7. |
What solutions would respondents offer on how to make people less dependent on welfare? |
The first group consisted of women, ages 18-50, who currently receive Aid to Families with Dependent Children; while the second group included women of the same age group who do not receive AFDC, but whose income would qualify them for AFDC (according to AFDC eligibility requirements):
|
FAMILY SIZE |
YEARLY INCOME BEFORE TAXES |
|
|
1 |
Less than $ 7,000 |
|
|
2 |
Less than $12,500 |
|
|
3 |
Less than $14,500 |
|
|
4 |
Less than $17,500 |
|
|
5 |
Less than $20,000 |
|
|
6 |
Less than $21,500 |
|
|
7 |
Less than $23,500 |
|
|
8 |
Less than $24,500 |
Additionally, both groups were ethnically mixed, with no more than 50% representation by any one group. The following is a summary of reaction from the two groups. Throughout the report direct quotes will be used to illustrate certain points. Group numbers will be cited following each quote for ease of reference:
Group I refers to AFDC recipients, Group II refers to non-recipients.
SUMMARY OF FINDINGS
SOME OF THE AFDC RECIPIENTS WERE NOT AWARE OF PROGRAMS (AND PROGRAM SERVICES) AVAILABLE FOR FAMILIES IN NEED. ALTHOUGH THEY WERE ABLE TO NAME PROGRAMS, THEY DID NOT ALWAYS UNDERSTAND WHO IS ELIGIBLE FOR THE PROGRAMS AND WHAT EACH PROGRAM HAD TO OFFER.
When asked what kind of assistance is available for people in need, group members listed the following programs:
|
GROUP I (AFDC) |
GROUP II (NON-AFDC) |
|
|
AFDC |
AFDC |
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|
O.I.C. |
O.I.C. |
|
|
O.I.C. |
O.I.C. |
|
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GATES |
GATES |
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Medical Assistance |
Title 19 |
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Food Stamps |
Food Stamps |
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General Assistance |
General Assistance |
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Energy Assistance |
Energy Assistance |
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Rent Assistance |
Rent Assistance |
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Title 20 |
Public Housing |
|
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"Boot Strap" |
Social Security |
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|
SSI |
Although it is not realistic to expect that everyone concerned will have the correct information about all programs, it was clear that some of the AFDC recipients were not aware of, or did not always have the correct information about assistance programs. For example, some women said AFDC is available to single parents, while others argued that it was also for married people. There is additional confusion over when and if the AFDC gets paid back. The following comments reflect respondents' understanding of AFDC:
|
|
"Mothers with children and without fathers can get AFDC." (Group I) |
|
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"You gotta pay it back once you get a job. If the father got the kids then the mother pays it back. If the mother got the kids then the father pays it back." (Group I) |
|
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"There's a lot of married people on AFDC, but they have to be below poverty." (Group I) |
|
|
"There is something called AFDCU, where the father is unemployed and is included in the grant." (Group II) |
Many respondents have "heard of" other programs like GATES or WEOP which they reported are to help needy people find jobs and get off of welfare. However, some women have "heard stories" about programs that are supposed to be helping, but are a "waste of time."
|
|
"I've heard about this WEOP program. You have to go there for a certain amount of time and they're supposed to help you find a job. They gave my friend a phone book and let her make calls. They didn't even give her any leads, just a phone book." (Group II) |
THERE DOES NOT APPEAR TO BE ONE SINGLE REASON FOR GOING ON WELFARE, INSTEAD COMBINATIONS OF PROBLEMS TEND TO EXIST AMONG AFDC RECIPIENTS.
Respondents discussed the personal circumstances which can lead to people going on welfare. In most cases, what causes a person to go on welfare is not one problem, but a combination of different problems.
The following list summarizes respondents' opinions concerning what causes people to go on welfare:
|
GROUP I |
GROUP II |
|
|
Husbands leave |
Teenage pregnancies |
|
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"Men" |
Generations on welfare |
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Being fired from a job |
Single parents |
|
|
Having a baby |
Death of a parent |
|
|
Deciding to go to school |
An accident (car accident) |
|
|
No place to live |
Men not paying child support |
|
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Medical need |
Being laid off |
|
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Substance abuse |
Lack of education |
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Not wanting to leave children |
Bills |
|
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Not able to find a job |
||
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Drug problems, alcohol |
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Mental illness |
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Lack of health insurance |
Not surprisingly, respondents pointed out that the lack of a job tends to be one major reason why people go on welfare. However, along with unemployment, may be problems like insufficient education or training, depression and alcohol or drug abuse. In some cases, having a child with no husband in the picture is the reason for a woman to go on welfare. There may be no income coming in, a mother with no job skills, no health insurance, and no place to live. Repeatedly, respondents tried to explain that one of the reasons they could not get themselves out of the welfare trap was because "I don't even know where to start, I have so many problems." Respondents agreed that it was often the combination of problems that turned a person to welfare:
|
|
"You have to consider everything. People are faced with so many problems today. It's the cocaine, the alcohol, the condition of people's houses and cutting corners to make ends meet. It's everything. It's the economy itself, and it's the lack of education and programs for people in need. It's just everything, it's hard to get by today and it's easy to see why people end up on welfare." (Group I) |
Interestingly, several respondents explained that because they could not find affordable, quality day care, welfare was their only option. They went on welfare because they were not "comfortable" leaving their children in the day care that was available. One woman said she made a "quality of life" decision about her kids - that it would be better if she took care of them rather than someone else.
The following are selected "case studies" from the focus groups demonstrating the combination of problems. (The names of respondents have been changed to protect identities).
| 1. |
Mary, AFDC recipient: Recovering alcoholic, dependent children, no education. |
| 2. |
Maria, AFDC recipient: Husband in jail, dependent children, married young, presently working. |
| 3. |
Arianna, AFDC recipient: Four children under five, second-generation welfare recipient, no skills, and no husband. |
It should be pointed out that among the group of non-AFDC recipients exists a group of women who work in low paying jobs and appear to be "one step away" from economic hardship. Although these women are managing to "keep their heads above the water," it would only take one "crisis" like a husband losing a job or walking out on them to push them over the edge and into economic hard times.
BOTH AFDC RECIPIENTS AND NON-RECIPIENTS WERE AWARE OF THE STEREOTYPES ASSOCIATED WITH PEOPLE ON WELFARE. HOWEVER, WHEN LISTENING TO RESPONDENTS' STORIES IT WAS APPARENT THAT NO WAY OUT SITUATIONS DO EXIST AND THE STEREOTYPES ARE UNTRUE IN MANY CASES.
Group members mentioned the following stereotypes associated with people on welfare:
|
GROUP I |
GROUP II |
|
|
"They're all lazy." |
"People on welfare are lazy." |
|
|
"They drive expensive cars." |
"People on welfare won't work." |
|
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"They cheat on welfare." |
"People on welfare won't look for a job." |
|
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"They have babies to get welfare." |
"All they do is have babies to get welfare." |
|
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"Blacks, in particular, abuse welfare." |
"They buy lobster while I eat hamburger." |
|
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"It runs through generations." |
||
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"They don't pay taxes." |
According to respondents, welfare recipients are regarded by others as "lazy" people who "drive expensive cars," "eat lobster" and "have babies to get on welfare." Some respondents agreed that these stereotypes are true "about 10% of the time." But many of the AFDC recipients objected to the stereotypes, claiming a multiplicity of problems and arguing for disbelievers to "walk around in my shoes." Again they explain difficult situations where welfare seemed like the only alternative:
|
|
A recovering alcoholic with dependent children and no education. |
|
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Marrying young, having young children and a husband in jail for murder. |
|
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A second generation welfare recipient, with children and no skills and no husband. |
AFDC recipients point out that they do not like being on welfare and wish they "had a way out." Many are worried about their children and the message that they are giving to their children by being on welfare.
|
|
"It's not that people like being on welfare, but what would you do if your mom put you out of the house and you had two kids. What would you do? You'd be down there at that welfare office with me. I hate being on welfare. I pray every night that I could find a job and get off of welfare." (Group I) |
|
|
"I don't want my kids growing up saying, 'My ma's on welfare.' I don't want them feeling that way. I want them to feel that they've got to go out and make something of their lives." (Group I) |
Within the group of AFDC recipients, there were four or five women who are currently going to school to try and get off of welfare.
|
|
"Nobody wants to work for McDonald's all their life. The reason I went back to school to become a registered nurse was because I have four kids and I need something that's going to be able to get me off of welfare. I need something to get me off all of this mess so I won't have to depend on it any more.' (Group I) |
WHEN COMPARING AFDC RECIPIENTS AND NON-RECIPIENTS, MANY OF THEIR PERSONAL
SITUATIONS APPEAR TO BE SIMILAR; HOWEVER, THE RECIPIENTS APPEAR TO LACK SUPPORT SYSTEMS AND APPEAR TO BE MORE UNSURE OF WHICH WAY TO TURN.When listening to the situations of the AFDC recipients and non-recipients, in some instances, their predicaments seem similar. Some of the non-recipients married young and had children, had little education and no job skills. But there were differences. One woman, a Polish immigrant, came to this country pregnant, with no money and a husband who could not find a job. She ended up getting support from a church and an "international agency" and managed to avoid going on welfare. Another woman was so "turned off" by how she was treated at the welfare office that she swore she would "never go back to that building."
|
|
"...The questions they asked me were irrelevant and humiliating. And I had to wait four, five hours before I even got to talk to anyone. It really made me feel bad for the people who go through it. I won't go there anymore. I'll wash dishes first, but I won't go after the way I was treated." (Group II) |
The women who currently are not receiving AFDC, differ from those who receive AFDC in sometimes subtle ways. Non-recipients seem to have gotten support (not just financial, but "emotional") from somewhere - a parent, church, network of friends or organizations. The value of a supportive network of family or friends may be the major difference between AFDC recipients and non-recipients. AFDC recipients appear to have little or no support. In the AFDC group there was little mention of parents able to help out financially, or church or friends who offered the kind of deep support or advice to enable them to stay off welfare.
Additionally, when comparing personalities between the two groups, it appears some non-recipients seem to have more "pluck," more confidence to push their way through difficult times. They seem more confident about pushing their way "through the system, " to sort out their affairs. This ability could be viewed as a skill.
Non-recipients speak about having "pride," self-determination and self-esteem that pushes them to reject welfare and "acquire the skills necessary to 'make it."' The following represent personal situations from the focus group, demonstrating the choices made by non-recipients. (Names have been changed to protect identities.)
| 1. |
Elizabeth, Non-AFDC recipient: Came off an Indian reservation, dependent child, lived in a car, refused to apply for welfare. |
| 2. |
Laura, Non-AFDC recipient: Three dependent children, husband was fired and denied unemployment, did not want to go on welfare so she roped herself and her family to chairs at the unemployment office until she got action on the unemployment compensation. |
| 3. |
Lavita, Non-AFDC recipient: Married young, dependent children, went to apply for welfare and was so turned off by the experience that she decided to go to school. |
| 4. |
Estelle, Non-AFDC recipient: Polish Immigrant who came to the United States pregnant, her husband could not find work and they turned to a church and international organization for help so she would not have to go on welfare. |
MANY AFDC USERS ASK THE QUESTION: ·WHY SHOULD I TAKE A MINIMUM WAGE JOB THAT PAYS ME LESS THAN WELFARE AND DOESN'T OFFER ANY HEALTH INSURANCE FOR MY KIDS?·
AFDC recipients claimed that people often ask why they do not take "any" job, just to get off of welfare. According to group members, "if you work a minimum wage job, you walk away with the same amount of money (or less) as you would get being on welfare." But more significantly, they claim, being on AFDC entitles them to medical coverage, which a minimum wage job does not. This is a major consideration since they all have young children.
|
|
"Welfare pays for your medical and your food stamps. Working at McDonald's you gotta pay for your own medical. Medical is too expensive for you to be paying." (Group I) |
Both groups discussed how the crisis in health care is swelling the welfare ranks. Cutbacks in health insurance for the employed, and no insurance for part-time workers forces people into welfare so they can get Title 19.
Respondents who currently receive AFDC discussed another problem with taking a job. According to respondents, many jobs have a "probationary" period which is an uncertain time for the AFDC recipient. The company is checking her out and she does not know if the job will be permanent. But, according to respondents, the AFDC recipient has to notify AFDC immediately, or the aid is "cut off." These respondents feel they should be allowed to receive their AFDC until the probationary period is over and their situation is more definite.
RESEARCH PARTICIPANTS BELIEVE THE PROBLEMS WITH THE PRESENT WELFARE SYSTEM ARE: 1.) AFDC RECIPIENTS WHO DO NOT KNOW HOW TO MANAGE THEIR LIVES, AND 2.) CASEWORKERS MORE CONCERNED ABOUT FILLING OUT REPORTS, THAN HELPING RECIPIENTS GET OFF WELFARE.
Non-AFDC recipients were asked to explain the problems with the present welfare system. Their list included the following problems:
| 1. |
The recipients are paid too much. |
| 2. |
There is a lack of supervision of the cases. |
| 3. |
The caseload is too high, per worker. |
| 4. |
The level of education is low among recipients, and nothing is being done to reverse this. |
| 5. |
Some aid is given out at one time, contributing to binge spending among people who may be unskilled in budgeting. |
| 6. |
There are not enough incentives to get off welfare. |
| 7. |
The crisis in health care is swelling welfare ranks. (Cutbacks in health insurance for employed, no insurance for part-time workers forces people into welfare so they can get Title 19.) |
Both AFDC recipients and non-recipients mentioned "caseworkers" as a part of the problem. Respondents feel that there are not enough "good" caseworkers to adequately handle the amount of people on welfare. According to some respondents, this results in lack of supervision of existing cases, and caseworkers who are so "burned out" by the amount of cases and the paperwork involved, that they lose sight of what their job really should be and "don't care anymore."
|
|
"The caseworkers don't give you what you need or tell you what you need to know. In my case especially, I needed so much help in so many ways because my life was just blown apart. I needed a place to stay and a job and a place for my kids. It was like I was going crazy." (Group II) |
The non-AFDC recipients discussed other problems with the welfare system. Some respondents feel that recipients may be "paid too much," and that the timing of the payments are poor. They said AFDC recipients receive their checks at the beginning of the month, resulting in "Mother's Day at the malls." This is described as the first day of the month where AFDC mothers go to the malls and "blow" their checks. They are left with little money for food and rent for the rest of the month. Non-recipients believe recipients need money management skills and complain that "nothing is being done to reverse" the lack of skills.
Non-recipients also feel that there are not enough incentives to encourage recipients to get off of welfare. Although programs appear to exist which help recipients if they return to school, as was previously mentioned, many people are unclear or unaware of the programs and what they offer.
ACCORDING TO RESPONDENTS, SOLVING THE WELFARE PROBLEM WOULD REQUIRE ONGOING EDUCATION FOR RECIPIENTS, BETTER DAY CARE ALTERNATIVES AND A CONSIDERABLE AMOUNT OF HELP AND COOPERATION FROM EMPLOYERS.
Group members listed the following possible solutions to the problem of welfare:
| 1. |
Ongoing education for recipients. |
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|
|
How to parent. | |
|
|
How to feed your family. | |
|
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Birth control education. | |
|
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How to manage your money. | |
|
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How to get a good job. | |
| 2. |
Better day care, employer sponsored day care. |
|
| 3. |
Less money for additional kids. |
|
| 4. |
Employers offering free transportation. |
|
| 5. |
Employers offering training programs. |
|
| 6. |
Employers offering apprentice programs. |
|
| 7. |
Employers offering rewards to AFDC recipients who do a good job, show up on time, perform well. |
|
Respondents in both groups discussed possible solutions to the "welfare problem." According to respondents, welfare recipients need "educating"; not only in terms of being encouraged to go back to school, but education in the basics of "life in general." This includes education on how to parent, how to feed your family properly, how to manage money, how to find a decent job and how to practice birth control.
Respondents would like to see better day care options available. Many of the women are uncomfortable with current day care alternatives and say this is the reason they are at home and not working. Employer sponsored day care was mentioned as a possibility. In addition to employers offering day care, they could offer free transportation to employees to help those who have no means of transportation. Additional help from employers could come in the form of training and apprentice programs which would allow employees to be paid while they are learning. (One respondent even suggested a "factory" where AFDC recipients could work, that was dedicated to educating and training AFDC recipients.) Additionally, there was mention of employers who might reward AFDC recipients who do a good job, show up on time and perform well. One respondent described what is done as an incentive at her place of employment.
|
|
"Where I work we had a very high turnover rate. We just incorporated an incentive program. If you are on time for your scheduled shift and you show up and work your hours, at the end of the month you get a $20.00 gift certificate to Mayfair Mall. It's not a lot, but it's an incentive to show that my company cares." (Group II) |
Overall, the tone of the groups was one of frustration and in some cases, anger. Most women who are currently receiving AFDC are unhappy with their situations and "pray for a way out." Some of these women see welfare as a temporary situation which they are working to overcome, while others see little hope for a change in their current predicament. One woman described welfare as "a big trap that you can never get out of. As soon as you start to climb out of the drain, they pour more water on you to push you back down." The tone in the group of non-recipients tended to be critical of AFDC recipients, and more upbeat and "hopeful" about their own lives. They may be frustrated by their situations, but believe that their current $6.00 an hour job might eventually be an $8.00 an hour job. These women look to the future for a more rewarding life and the chance to better their standard of living.
Companion Documentation Includes:
| Topic * | Format | File Size |
| Focus Group Recruitment Screener | 97 KB | |
| Focus Group Discussion Guideline | 139 KB | |
| Focus Group Report | 372 KB | |
| * Note: All files are scanned versions of the original documents | ||